How to Choose a Supplier

Building and restoring top-quality residences begins with the materials we work with. From concrete to siding to lumber, the right building material is essential in our business. 

Over the years, The Horton Group has built trusted relationships with product manufacturers to ensure we are getting quality materials on a timeline that works for our clients. As we continue to work through these challenging times, we are more grateful than ever for trusted suppliers who are willing to go the extra mile for their customers. 

When selecting a supplier or product manufacturer, look for these qualities to ensure you are getting quality resources from a reliable company:

Experience & Knowledge

What experience does the company have in the field? Learn who has used their materials, look at finished projects, and read client testimonials. Years in the business can indicate a business that has built trust, but it is not the only evidence of knowledge in the field. 

Quality

You need to be on the same page as the manufacturer when it comes to quality. Do you have the same expectations? You can also visit the production floor to see how they treat the goods they handle on a daily basis. 

Product Diversity

It’s good to have options. How many different selections does the supplier have on hand? If they don’t have something you are looking for, inquire about how they can source your desired materials.

Accountability

Timelines are often tight in our industry. Make sure you find a manufacturer you can trust, not only for the quality of the materials, but also the timeliness and delivery of those materials. 

Communication

Excellent communication is a must between the supplier and the buyer. Determine how reliable they are with answering questions and responding in a timely manner. 

Training and Education

As the world advances, so should our materials. Ask your supplier how they stay on top of new technology, green materials, and best practices. 

Warranty

Does a warranty back the materials? Learn about the standards of the material and the supplier. This way, if something goes wrong, you know what your options are.

It’s always exciting to work on a new project, pick out materials you love, and watch your vision come to life. Remember there are many working parts to any home construction work, and working with the right people will make the process go as smoothly as possible.